SCHEDULE OF COMMUNICATION SKILLS COURSE

Timings Sessions Activity
8:30am – 9:00am Registration
  • Distribution of Course Material
9:00am – 9:30am Lecture 1
  • Introduction Of Course
  • What is Communication?
9:30am – 10:30am Lecture 2
  • Calgary Cambridge guidelines for Communication Process
  • Practice of Good & Bad Communication
10:30am – 11:30am Lecture 3
  • 20 effective Way to deal with angry Patients
  • Practice how to deal angry patients
11:30am – 11:45am Tea Break
11:45am – 12:45pm Lecture 4
  • Breaking the Bad News
  • Practice how to break Bad News
12:45pm – 01:45pm Lecture 5
  • Strategies for managing Conflict
  • Practice of strategies for managing Conflict
01:45pm – 02:30pm Lunch & Prayer
02:30pm – 03:00pm Scenario Based Mocks
03:00pm – 03:30pm Feed Back + Conclusion
Dr Mohammad AzharCourse Director
Emergency Medical Forum
Jempec.com
Anam NaseerCourse Coordinator